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Processes are the management systems and practices around knowledge management, institutional memory and decision-making that can enable or hinder the ability to operationalize CLA.

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Tips for preserving institutional memory as staff come and go.
Managing knowledge can be cumbersome. This toolkit cluster can help.

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Library Resource

Managing Staff Transitions Through CLA: Preserving Institutional Memory as Staff Come and Go

02-22-2019 | By USAID Bureau for Policy Planning and Learning

Managing Knowledge

08-12-2019 | By Learning Lab
Process Resource

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Library Resource

Organizational Capacity: An Enhanced Framework

Jan 05,2022
By: devandeignan
This resource provides an overview of current organizational capacity literature and proposes a new enhanced framework that reflects on the evolution of capacity development thinking in recent years. It considers performance, resilience, sustainability, adaptive learning, and systems thinking and hones in on a limited set of key observabl...
Library Resource

How-To Note: Strategy-Level Portfolio Review

Nov 22,2021
By: USAID Bureau for Policy
This updated How-To Note supplements ADS It presents guidelines and recommended practices in planning and implementing a Mission-wide strategy-level portfolio review. These guidelines and practices can also be adapted for Washington-based Operating Unit portfolio reviews as well as project- and activity-level reviews conducted...
Program Cycle
Library Resource

Post-Evaluation Action Plans

Nov 19,2021
By: tonyagiannoni
This guidance describes the responsibilities and steps to prepare post-evaluation action plans that respond to evaluation report findings and conclusions, and recommendations (as required). The guidance is primarily for use by USAID staff.  
Program Cycle
Library Resource

Discussion Note: Making Evidence Accessible through Evaluation Synthesis

Oct 31,2021
By: tonyagiannoni
 Evaluation syntheses are analytic reviews of evaluations that aggregate findings from evaluation reports and/or examine the quality of the evaluations reviewed. This Discussion Note, Making Evidence Accessible through Evaluation Synthesis, focuses on two common types of evaluation syntheses that USAID commissions: meta-evaluati...
Program Cycle

Strengthening Knowledge Retention and Transfer During Staff Transitions

Aug 05,2021
By: Adrián Rivera-Reyes
USAID’s workforce is highly mobile, with Foreign Service staff in particular transitioning fairly frequently from post to post. Yet the Agency lacks a systematic process for capturing and transferring knowledge from outgoing staff to incoming staff. Consequently, during staff transitions, knowledge of our programs and their histories, u...

Piloting CLA Awards in The Philippines

Jul 26,2021
By: Martin Nañawa
Pilot builds on CLA best practicesPanagora Group holds the USAID CLAimHealth contract, which supports the agency to effectively implement its health portfolio in the Philippines through high-quality monitoring and evaluation data, continuous learning, and adaptive management.Following four years of robust activities to raise awareness and...

It's a Wrap: A Recap of Knowledge Management Month

Jun 30,2021
By: Learning Lab Team
We kicked off June with knowledge management as our theme because of the importance of this topic during periods of staff transition, which peaks during summer. Our inaugural themed month was also an opportunity to take stock of adaptations and lessons that have been identified over the past year and half of working through the pandemic.P...

An Innovative, Online Catalogue Highlights Innovations and Adaptations During COVID-19

Jun 24,2021
By: Lauren Stephens
When COVID-19 hit, programming teams across the world faced an imperative to devise new ways of ensuring reliable, continued delivery of essential child protection interventions, on time, and with quality, in contexts that had often become practically inaccessible almost overnight. These adaptations were often innovative, responding to a ...

You’ve Heard of After Action Reviews. What about Before and During Action Reviews?

Jun 18,2021
By: Jen Page
Ever been teased for collecting too much feedback? I have - but how else would I know if our work achieved its goal? As an instructional designer, when I start a new training, I work hard to understand the need and find the right solution, but I’ve learned one rarely gets everything right the first time. So why not plan for continuous l...
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