This case was submitted as part of the KM Impact Challenge in 2011.
This presentation demonstrates a soup to nuts KM approach, from assessment stages and tools to performance indicators.
This document outlines the SDC 's approach to evaluating knowlege management and institutional learning.
This is a valuable resource on the evaluation of the KM and Institutional Learning (IL) at the Swiss Agency for Development and Cooperation (SDC).
This study synthesizes existing research on knowledge and learning in the development sector, and draws out eight key questions for exmining related strategies and systems in development agencies.