Twitter Guidance

Twitter is a form of online communication known as micro-blogging, which allows users to engage and interact with a diverse audience through short messages. Posts on Twitter are known as tweets and are restricted to 140 characters or less. In addition to posting tweets, users can also follow and view updates from others, post public replies, or send private direct messages. Through Twitter, development practitioners can build an online presence and increase the visibility of their work, build relationships, foster dialogue and utilize additional channels for knowledge sharing. This guidance document offers an overview of Twitter language, processes and uses along with examples and resources.

This brief was written to support USAID and partners with Collaborating, Learning, and Adapting (CLA) throughout the Program Cycle. It utilizes experience from the KDMD project to share good practices, how-tos, and lessons learned about concepts and activities related to knowledge management and learning.