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Resource
Jordan's Call Center CLA approach to an effective COVID-19 response
The Local Health System Sustainability Project (LHSS) under the USAID Integrated Health Systems IDIQ helps low- and middle-income countries transition to sustainable, self-financed…
Resource
A Call Center's CLA Approach to Responding Effectively to the COVID-19 Pandemic
At the outset of the COVID-19 pandemic, the Ministry of Health wanted to establish a call center for contact tracing and requested support from USAID and its Local Health Systems…