Guide to Monitoring and Evaluating Knowledge Management in Global Health Programs

The Guide attempts to demystify issues and challenges that may surface when designing KM activities and measuring specific types of KM approaches, by providing answers to common questions such as “What is knowledge?” “What is knowledge management?” “What are KM activities?” and “Why is knowledge management important in global public health?”

The Guide offers comprehensive guidance including a unique logic model and 42 common indicators to monitor and evaluate how KM contribute to the learning and performance of target audiences, health system improvement, healthy behaviors, and ultimately health outcomes.

This newly-updated Guide is the successor to the 2007 Guide to Monitoring Health Information Products and Services.