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"KM 101:" Improving Business Performance in the Global Enterprise – Successes, Failures, Lessons Learned

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Published
Updated
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Authors
Barry K. Dayton
Description

This KM World presentation provides an overview of 3M's lessons learned from their KM Strategy rollout. It is particularly useful to understand the corporate rationale for knowledge sharing and learning (slides 8 and 28-30), and indicates how KM tools are used to solve problems and further learning (slides 10 and 13-27).