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Community Contribution

Strengthening Accountability Institutions to Improve Service Delivery


Part of the Governance Accountability Participation and Performance (GAPP) program aims to improve efficiencies in processing audit reports in Parliament and the conduct of procurement audits in the local governments. To help achieve these objectives, USAID/Uganda signed a Memorandum of Understanding (MoU) with the Office of the Auditor General (OAG), the Parliament of Uganda, and the Public Procurement and Disposal of Public Assets Authority (PPDA). Working with the three institutions, GAPP facilitated local government outreach tripartite activities to selected local governments to dialogue around audit reports released by the OAG and PPDA annually. 

In 2013, GAPP initiated tripartite outreach activity to three District Local Governments (DLGs), motivated by baseline assessment findings indicating key factors impeding service delivery especially at the local level. As a result of the outreach, GAPP learned that most of the participants had never received a copy of the audit reports issued annually, impeding implementation of the recommendations. Independent actions on the part of the key partners greatly strengthened the ownership of the process and laid the groundwork for further implementation of this activity even after the GAPP program closes.


This case study was submitted as part of USAID's CLA Case Competition, held in August 2015. Taken together, this collection of submissions illustrates the diversity of ways collaborating, learning, and adapting approaches are being operationalized in the field. Stringent judging criteria was used to determine official CLA Case Competition winners, so not all submissions should be considered an official USAID endorsement of best practice. To view all entries, visit the CLA Case Competition page.